​​​(320) 290-3366   

jen@downunderkennels.com

DOG BOARDING FAQ 

1.What vaccines do dogs need to board?
We require Rabies, DHPP (Distemper), and Bordetella vaccines to keep everyone healthy. Please bring your dog's official vet records (no handwritten ones). This protects all the dogs staying with us!

2.Do dogs need to be on leashes?
Yes please! All dogs must arrive and leave on leash. It keeps everyone safe during drop-off and pick-up. Once they're checked in, they can run and play on our secure country property.

3.What should I bring for my dog?
Bring your dog's regular food (helps avoid tummy upset from diet changes), any medications (with clear instructions), a washable blanket or bed, and a couple favorite toys.

Food tip: Put food in Tupperware containers or labeled baggies with your dog's name. Makes feeding super easy!

Skip anything super special since toys can get misplaced during all the excitement.

4. Do I need to bring food for my dog?
We do recommend bringing your dog’s regular food so they can stay on their normal diet while they’re here. This can help prevent tummy upset during their stay. Please pack food in Tupperware containers or labeled baggies with your dog’s name. If needed, we can also provide food (Country Vet Naturals) for $5/day. 

5. What if my dog needs medication?
Don't worry—we're happy to help! We'll give pills, eye drops, ear treatments, or any meds your dog needs. Just send medications in their original containers clearly labeled with your dog's name and dosage instructions. 

6. What extra services do you offer?
We have fun add-ons to spoil your pup:
Nature Walks $15 
Nail Trims $10 
Ear Cleaning $10 
Frozen Stuffed Kongs $5 

7. What are your drop-off and pick-up hours?
We're super flexible right now to work around your travel schedule! Just give us a call ahead of time and we'll make it work. Keep in mind we might move to set hours in the future, so feel free to check back for any updates.

8. What happens at pick-up?
Payment is due when you arrive to pick up. Current payment options: Cash, check, Venmo, or Cash App—due at pickup. Once our office and main kennel building are complete, we'll happily accept all major credit cards too! We'll make sure you have all your dog's belongings (food containers, medications, toys, blankets) and answer any questions you have. Please double-check everything before leaving to ensure nothing is missed!

9. What if I'm running late to pick up?
Just let us know! Travel delays happen—we totally get it. We're flexible when we can be, but a heads-up helps us plan our day.

10. What's a typical day like for my dog?
At Down Under Kennels, your dog's day is all about comfort and fun:
Morning potty and breakfast
Mid-morning playtime and exercise outside
Afternoon cuddles, attention, and naps
Evening dinner plus a potty walk
Bedtime fresh kennel and wind-down
Late night final potty break
We customize care to their individual needs!

11. Why do families love Down Under Kennels? 

Kennel owner is a veterinary technician – Experienced, knowledgeable care you can trust
Small Groups – Never overcrowded, allowing for more individual attention
Quiet Country Setting – A peaceful environment away from noise and stress
Consistent, Caring Team – Familiar faces your dog can trust every stay
Daily Hands-On Attention – Personalized care for each dog
Low-Stress Environment – Designed so your dog feels comfortable and at ease
Home-Like Experience – A place your dog can truly relax
Clean, Comfortable Kennels – Safe, sanitary, and well-maintained
Climate-Controlled Spaces – Comfortable in every season
24-Hour Camera Monitoring – Added peace of mind

12. Any tips for when I bring my dog home? 
Dogs often come home super excited or completely wiped out—totally normal!
Offer small amounts of food/water at first to avoid upset tummy
Some may have mild stress diarrhea after their stay—it usually clears up on its own in 1-2 days with rest and normal routine
Rest easy—your pup will be back to themselves soon!

Welcome to Dog Boarding at Down Under Kennels! ​
We're excited to introduce dog boarding as a new addition to Down Under Kennels!

The office and main kennel building are still in the construction phase, but our small 6-dog kennel is fully ready! As we expand, our website may not yet reflect all details and offerings. We're in a soft opening phase, accepting a limited number of dogs.

Have questions or want more info? Please reach out—we're happy to help!